Privacy Policy

Last updated: 6 October 2026

We are Collie B.V. With Collie, you manage your herd with a collar and an app. We respect your privacy, but to make Collie work well, we sometimes need data from you. This policy explains what data that is, what we do with it and what your rights are.

This policy applies to our website www.collie.eu, the Collie app and the services we provide. By personal data we mean, in line with the General Data Protection Regulation (GDPR), information that can directly or indirectly identify you. We comply with the GDPR and related legislation, such as the Dutch Telecommunications Act for cookies.

Contact

Collie B.V., Gedempt Hamerkanaal 29, 1021 KL Amsterdam, the Netherlands, Chamber of Commerce number 89493281.

You can send questions about your privacy to info@collie.eu or call +31 85 130 0675.

What personal data do we use?

Among other things, we use:

• Contact details, such as your name, email address, phone number and address;
• Farm details, such as the UBN and Chamber of Commerce number of your farm;
• Data about your use of the app, such as who has access;
• Contact with us, such as your messages and conversations with our customer service;
• Technical data, such as your phone type, the app version and error reports;
• Invoicing and payment details.

Without your contact, farm and invoicing details, we cannot provide Collie services.

What do we use it for?

We use your data only for the purposes below, on the legal basis stated, and no more than necessary.

• To provide Collie and support you: necessary for our contract with you.
• To improve Collie: because we have a legitimate interest in Collie working well for you and other customers. Where possible, we use data that cannot be traced back to you.
• For invoicing and accounting: because the law requires it.

We do not make decisions about you based solely on automated processing that have legal or similarly significant effects for you.

Who do we share it with?

We never sell your data. We only share it with service providers that work for us, with another system when you switch on a connection for it, or when the law requires us to. We have a data processing agreement with our service providers.

We store your data within the European Union wherever possible. If a service provider works outside the EU, we make sure your data is protected just as well there, using the safeguards set by the European Commission. You can ask us for a copy of these safeguards.

How long do we keep it?

No longer than necessary. While you are a customer, we keep what we need to make Collie work. After that, we delete or anonymise your data. We keep invoices for seven years, as required by Dutch tax law.

We protect your data with appropriate technical and organisational measures against loss and unauthorised use.

Your rights

You may access, correct or delete your data. You can also ask us to restrict its use, object to use based on our legitimate interest, request your data in a common format to pass it on to another party, and withdraw your consent at any time. Send your request to info@collie.eu. We respond within one month. If your request is complex, it may take longer. In that case we will let you know within that month.

If you disagree with how we handle your data, you can file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Our website

On www.collie.eu we use necessary cookies to make the website work. We only place other cookies, for analytics, preferences and marketing, with your consent. You choose this in the cookie settings and can change your choice there at any time.

If you fill in a form, for example to request a demo, we use your details to contact you. This is necessary to take steps at your request before entering into an agreement. If you subscribe to the newsletter, we use your first name and email address with your consent until you unsubscribe, via the link in every newsletter.

The website runs with a service provider in the United States that participates in the EU-US Data Privacy Framework. We do this based on our legitimate interest in a well-functioning website.

If we change how we handle your data, we will update this policy. We let you know about important changes.